Getting Help

Please call my Constituency office on

01334 656361 for assistance or email me at:Wendy.Chamberlain.mp@parliament.uk

What can I help you with?

I have listed some examples of casework I can support with or signpost you to a more appropriate agency if required.

Please include your home address and contact details, including a phone number and email address if you have one.

My office may contact you for additional information in the first instance.

Benefits and DWP concerns
HMRC
DVLA issues
Immigration including Home Office issues - such as Passports and Visas.
Energy suppliers, business or home costs – cost of living impacts
Child Support Agency
Vulnerability
Education and Health
Local authority responsibilities, including housing and roads.
Transport Links
Public Services
Financial and Pension situations
Environmental concerns
Local Community concerns or Projects
National Policy and Campaign concerns

Phone calls or virtual meetings with constituents can be arranged and in person meetings can be set up at my office.

Support with flood risks: https://scottishfloodforum.org/

RTS Switchover: The technology that supports RTS electricity meters will switch off from 30 June 2025. There are still thousands of homes across North East Fife that need to have their RTS meters replaced. You can find out more here: https://www.ofgem.gov.uk/information-consumers/energy-advice-households/replacing-your-radio-teleswitch-electricity-meter

I can engage with both UK and Scottish Government departments on your behalf, however on some occasions your MSP or Local Councillor may also be able to support if the issue is devolved to Scottish Parliament or a Local Authority, Fife Council concern. You can find contact details for Local Councillors here: https://www.fife.gov.uk/kb/docs/articles/about-your-council2/politicians-and-committees/your-local-councillors/councillor

Please note I aim to respond to all contact from Constituents quickly, however if you contact me about a National Policy or Campaign issue you have signed up for, due to the volume of emails I receive, the response may take longer.

You can check if you are in my Constituency area, as due to Parliamentary protocol, I will not be able to assist with casework if you are not my Constituent. This link will guide you to the correct MP.

Please note I can not give legal advice or immigration advice.

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How we have helped

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Visa Issue

Wendy assisted Shruti Narayanswamy, a staff member at St Andrews University, with several visa issues.

"I sought assistance from Wendy Chamberlain's office on two occasions for immigration-related issues. Wendy and her staff helped me secure decisions on my parents' visitor visas, which ensured that they could arrive in the UK on time to attend my PhD graduation. Wendy's also intervened successfully when I faced a significant delay in receiving my Skilled Worker visa."

Energy Billing

Wendy intervened when an energy company were incorrectly billing a constituent.

"Thank you for all you help, I have now had confirmation of my billing being changed to the correct rate and a refund of the extra money, I have paid since 2018. I could not have done this on my own and thank you for your taking this up on my behalf. The relief it is sorted for me is immense and I can now manage my energy costs, in the confidence I am paying the correct rate each month."

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Benefit Issues

Wendy highlighted the standard of service a constituent was receiving from the Department for Work and Pensions. Errors in service were acknowledged, with the constituent receiving money owed to them.

“Wendy and your team, please accept a massive thank you. I have been awarded a backdated payment, a substantial amount. I cannot emphasise just how brilliant this is and thank you all for all this help."