Working for Constituents Across North East Fife
- 8 minutes ago
- 3 min read
Over recent weeks, my team and I have met with a range of local services to discuss issues that constituents regularly raise with us, including transport, housing, community safety, welfare support and access to local services.
Transport and Roads
Many residents contact me about speeding, parking, road maintenance and flooding concerns. During a recent meeting with Fife Council's Transport Services, my team gained a better understanding of how these issues are managed and the processes behind key decisions.
One important point discussed was that speed surveys can often be requested where there are local concerns. We also heard about the ongoing rollout of 20mph speed limits and the significant amount of consultation and legal work required before new limits can be introduced.
While we appreciate that delays are frustrating, we encourage all residents to report concerns directly to the relevant service, as this helps ensure issues are logged, assessed and actioned as quickly as possible.
Housing and Accessibility
Housing remains one of the most common issues raised by constituents. I recently sought updates on delays to Housing Functional Needs Assessments (HFNAs), which help determine housing requirements for disabled tenants. I continue to monitor the situation, however, have been assured that progress is being made.
I also raised questions about the process for converting temporary accommodation into permanent tenancies and discussed concerns around property improvements.
Community Safety
My team also met with the Safer Communities Team to discuss issues affecting local neighbourhoods. Officers highlighted a decline in direct reporting, with many residents choosing to contact elected representatives before reporting concerns to council services.
While I am always happy to help, reporting concerns directly to the appropriate service remains the best way to ensure problems are formally recorded and investigated. Building an accurate picture of local issues helps officers target resources where they are most needed.
Supporting Residents Through Difficult Times
I was pleased to visit Fife Council's Job Club and Welfare Team to hear more about the support they provide to residents across North East Fife.
The team offers help with employment, benefits applications and appeals, budgeting, digital skills, advocacy and crisis support. They work closely with organisations such as Citizens Advice and local foodbanks to ensure residents can access the support they need.
During the visit, staff raised concerns about increasing levels of poor mental health, complex health conditions and pensioner poverty. Delays in the Scottish Welfare Fund and gaps in support for some vulnerable residents were also highlighted. I look forward to working with the team going forward.
Continuing to Raise Local Concerns
These meetings provided valuable insight into the challenges facing both residents and the services that support them. I am grateful to everyone who took the time to meet with my team and share their experiences. The information gathered will help inform my ongoing work and ensure that the concerns raised by constituents across North East Fife continue to be represented and acted upon.
Below are some useful contacts for reporting issues:
Speeding Complaints
Police Scotland
Phone number: 999 or 101
Email address: FifeCommunityPoliceNorthEast@Scotland.police.uk or FifeCommunityPoliceLevenmouth@Scotland.police.uk
Online form: Online Reporting Form | Police Scotland
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Road Complaints – signage, road maintenance, speed limit queries
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Fife Council
Phone number: 03451 55 00 11 or 03451 55 00 99
Online form: Report it online | Fife Council Â
Trunk Road Complaints
Traffic Scotland
Phone number: 0800 028 1414.Â
Online form: Email us | Contact form | Traffic Scotland
Flooding
Fife Council
Phone number: 03451 55 11 99 or 03451 55 00 99
Online form: Report a Drain or Flooding Issue | Fife Council
Scottish Water – Sewage
Phone number: 0800 0778 778
Online form: HH_Report A Problem · Scottish Water
SEPA
Phone number: 0345 988 1188
Online form: Contact Sepa | Scottish Environment Protection Agency (SEPA)
Anti-Social Behaviour
Fife Council
Phone number: 03451 55 00 00.
Online form: Report antisocial behaviour | Fife Council
Police Scotland
Phone number: 999 or 101
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Housing
Fife Council
Phone number: 03451 55 00 33
Short Term Housing Support
Fife Housing Register
Email address: FHR.team@fife.gov.uk
Frontline Fife
Phone number: 01592 800430
Email address: info@frontlinefife.co.uk
Cost of Living and Welfare Support
Our Fife
Fife Council Welfare Support Team
Phone number: 0800 952 0330
Webpage: Get support with benefits and money advice | Fife Council
You can find more useful links on my linktree: https://linktr.ee/wendy.chamberlain.mp
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